Privacy Policy
Your privacy is important to us at PrintCountry.com (“Print Country,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, PrintCountry.com, and purchase our products, including ink and toner cartridges, printers, and other printing supplies.
By using our website, you agree to the collection and use of information in accordance with this policy. Please read it carefully.
1. Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect are:
A. Personal Information You Provide to Us:
- Contact & Account Data: When you create an account, place an order, or contact us, we collect your name, email address, phone number, and mailing/shipping address.
- Payment Data: When you make a purchase, your payment information (such as credit or debit card numbers) is provided directly to our third-party payment processors. Print Country does not store your full credit card number on our servers.
- Communications: We may collect information when you contact us for customer support or participate in surveys or promotions.
B. Information We Collect Automatically:
- Log and Usage Data: Like most online stores, our servers automatically record information when you access our site. This may include your IP address, browser type and settings, device information, the date and time of your visit, and how you interact with our website.
- Cookies and Similar Technologies: We use cookies to operate and administer our site, gather usage data, and improve your shopping experience. Cookies help us remember your preferences, keep items in your shopping cart, and understand which pages are most popular. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- To Fulfill Your Orders: To process your transactions, manage your orders, and ship products to you.
- To Provide Customer Support: To respond to your comments, questions, and requests.
- To Communicate With You: To send you transactional information, such as order confirmations, shipping notices, and updates about your account.
- For Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, and other news. You may opt-out of receiving these communications at any time by following the “unsubscribe” link in the email.
- To Improve Our Website and Services: To analyze website usage, monitor the effectiveness of our marketing campaigns, and enhance the user experience.
- For Security and Fraud Prevention: To protect our website, our business, and our customers from fraudulent activity and to comply with legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information with trusted third-party service providers who perform services on our behalf, but only as necessary to run our business. These include:
- Payment Processors: To securely handle your payment information.
- Shipping Carriers: (e.g., UPS, FedEx, USPS) To deliver your orders.
- Marketing Platforms: To manage our email communications and advertising campaigns (e.g., for sending newsletters you subscribed to).
- Technology Providers: To host our website, manage our data, and provide analytics.
We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission. While we take reasonable precautions, no electronic storage or transmission of data is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding the personal information we maintain about you.
- Account Information: You may review and update your account information at any time by logging into your account.
- Marketing Communications: You can opt-out of our marketing emails by clicking the “unsubscribe” link at the bottom of each email.
- Cookies: You can set your browser to refuse all or some browser cookies. However, if you disable cookies, some parts of our website may become inaccessible or not function properly.
- Access and Deletion: Depending on your jurisdiction, you may have the right to request access to or deletion of your personal information. To make such a request, please contact us using the information below.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. You will be notified of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this page periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@printcountry.com